Shipping Policy

Order Processing

Exponent’s Customer Care team works diligently to process orders, so any order placed before 12pm EST is processed within 24 hours after we receive it.

Fulfillment & Hours of Operation
Monday - Friday: 8:00 AM to 4:00 PM EST
Saturday & Sunday: CLOSED

Order Changes
Once an order has been submitted it cannot be edited. Our team is not able to update quantities, add or remove items, or update the shipping address.

**Please note: Always review your purchase before submitting your order to ensure billing/shipping address and quantities ordered are correct.

Recurring Subscription

Our recurring subscription is the best way to ensure you’re always stocked up and get the  most out of your Exponent Energy products. Our subscription conveniently ships your Exponent Energy products straight to your doorstep, so you never run out. And it saves you time so you can stay focused on your big goals.  

We'll ship your order according to the subscription option you choose. You can modify, pause or cancel your order by clicking the "My Account" button at the top of the homepage. You are NOT allowed to cancel, modify or pause any orders if your order has already been submitted with us, unless approved by management.